Clients & Families

A Nanny provides attentive, high-quality care to children in a private household setting. Responsibilities include ensuring the child’s safety, preparing meals, assisting with homework, organizing age-appropriate activities, maintaining daily routines, and performing light housekeeping related to the child. She works closely with parents to support the child’s physical, emotional, and educational development.

A Governess is a professional educator employed to support the academic, social, and emotional development of children. The Governess works closely with the family to ensure children receive high-quality education and guidance tailored to their individual needs. Responsibilities typically include tutoring core subjects, assisting with homework, preparing educational materials, supporting schoolwork, teaching manners and etiquette, and organizing structured routines. A successful Governess is well-educated, nurturing, discreet, and experienced in child development, often holding a background in teaching or early childhood education.

A Rota Nanny provides high-level, 24/7 childcare on a rotational schedule, typically working 1-2 weeks on, followed by the same period off. Working in partnership with another nanny, the Rota Nanny ensures continuity of care for the child(ren), supporting their development, well-being, and daily routines. This role often involves travel, flexibility, and the ability to live in during on-duty weeks.

A Nanny/Housekeeper combines childcare and household management responsibilities to ensure the home is organized, clean, and running smoothly, while also providing attentive care and support to children. This dual-role position is ideal for a family looking for someone who can handle both the children’s needs and maintain a clean, orderly household.

A Housekeeper is responsible for maintaining the high standards of cleanliness, organization, and overall upkeep of a luxury private residence. This role involves managing all aspects of household cleaning, organizing, and ensuring that the home’s aesthetic and functionality are maintained to an exceptional level. A Luxury Housekeeper is skilled in caring for fine furnishings, delicate fabrics, and high-end appliances, ensuring the home is always in pristine condition.

A Nanny/Family Assistant provides a combination of high-quality childcare and administrative or household support to a busy family. This dual-role professional helps manage the children’s daily needs while also assisting with family scheduling, errands, light housekeeping, and organizational tasks. The role requires excellent multitasking skills, flexibility, and the ability to support both the children and the overall household.

A Newborn Care Specialist (NCS) is a trained professional who provides expert care for newborns in the first weeks or months of life. They work closely with new parents to ensure a smooth transition into parenthood, offering guidance, support, and hands-on assistance with all aspects of newborn care. Key responsibilities include feeding (breast and bottle), diapering, bathing, swaddling, soothing techniques, establishing healthy sleep habits, and monitoring developmental milestones. An NCS may also assist with overnight care to allow parents to rest. The ideal candidate is nurturing, knowledgeable in infant safety and health, and experienced in working with newborns, including multiples or preemies.

A Family Assistant supports a household by managing both personal and administrative tasks to ensure smooth daily operations. This role involves a mix of scheduling, errand-running, household organization, and occasional childcare support. The Family Assistant acts as a right hand to the parents, helping balance busy family and work lives through proactive and reliable support.

A Luxury Home Laundress is responsible for the meticulous care, cleaning, and maintenance of high-end clothing, linens, and other luxury fabrics within a private residence. This role requires expertise in handling delicate fabrics, designer garments, and fine textiles, ensuring that everything is cleaned, pressed, and stored to the highest standards of quality and care.

A Household Manager oversees the daily operations of a private residence, ensuring the home runs smoothly, efficiently, and to a high standard. This role involves managing staff, coordinating schedules, handling vendors, organizing events, and ensuring all household needs are met. The Household Manager acts as the primary point of contact for all matters related to the home and may also assist with personal errands or family support.

A Personal Assistant provides high-level administrative and personal support to an individual or executive, helping manage their schedule, tasks, and day-to-day responsibilities. This role requires strong organizational skills, discretion, and the ability to anticipate needs in a fast-paced and often confidential environment.

A Pet Nanny is responsible for providing comprehensive care and attention to pets while their owners are away or occupied. This role involves feeding, exercising, grooming, and offering companionship to pets, ensuring their well-being and comfort. A Pet Nanny is also responsible for maintaining the pet’s routine and ensuring a safe and clean environment while keeping the owners informed about their pet’s activities and health.

A Groundskeeper is responsible for the care, maintenance, and upkeep of the extensive grounds surrounding a luxury estate or private property. This role involves ensuring that all outdoor spaces, including lawns, gardens, walkways, and outdoor structures, are immaculate and well-maintained. The Luxury Groundskeeper is expected to have a high level of skill in landscaping, lawn care, and maintenance, while also managing any specialized outdoor features such as pools, fountains, and outdoor seating areas.

An Executive Assistant provides comprehensive administrative and strategic support to senior executives, ensuring smooth and efficient management of their day-to-day operations. This role involves high-level calendar management, communication handling, travel coordination, and project oversight. An EA acts as a gatekeeper, problem-solver, and trusted partner to the Executives/Principal.

An Estate Manager is responsible for the overall management and operations of one or more private estates or large properties. This senior-level role involves overseeing household staff, managing budgets, coordinating property maintenance, ensuring security, and serving as the primary liaison between the property owner(s) and service providers. The Estate Manager ensures that all properties run smoothly, efficiently, and to the highest standards.

The Director of Residences is a senior executive responsible for overseeing the operations, staff, and overall performance of multiple private homes or luxury residential properties, typically for ultra-high-net-worth individuals or families. This strategic role ensures consistency, excellence, and discretion across all residences, managing everything from staffing and budgets to renovations, service standards, and security protocols.

A Domestic Couple is a two-person team employed to manage and maintain a private household or estate. Working together, the couple provides a broad range of services including housekeeping, cooking, property maintenance, driving, and general household support. This role is ideal for households seeking a reliable, self-sufficient team to ensure smooth day-to-day operations, often in a live-in capacity.

The Chief of Staff (CoS) is a senior-level executive who acts as a key strategic advisor and right-hand to the CEO or other high-level executives. This role focuses on streamlining operations, overseeing key projects, and ensuring that the executive’s priorities are met. The Chief of Staff manages cross-functional teams, handles high-level communications, and ensures the organization runs smoothly by aligning strategic initiatives with operational execution.

Companion Care provides non-medical assistance and emotional support to individuals, particularly elderly clients, ensuring their well-being and enhancing their quality of life. The role focuses on offering companionship, promoting independence, and assisting with daily activities in a caring and respectful manner. This position is ideal for those who are patient, empathetic, and dedicated to improving the lives of others.

A Property Caretaker is responsible for the upkeep, maintenance, and overall care of a private estate, residence, or property. This role involves a combination of property management, maintenance, security, and administrative tasks, ensuring the property is always in excellent condition. The Property Caretaker may also be the point of contact for visitors, service providers, and vendors.

A Personal Security Guard is responsible for providing close protection and security for individuals, typically high-net-worth individuals, executives, or public figures. This role involves safeguarding the person’s physical safety, ensuring their security during daily activities, and managing any potential threats or risks. The Personal Security Guard must be discreet, vigilant, and able to respond quickly in emergency situations.

A Chauffeur is responsible for providing safe, reliable, and discreet transportation services for individuals, typically high-net-worth clients, executives, or families. This role involves driving clients to various destinations, ensuring their comfort and safety, and maintaining the vehicle in top condition. A Chauffeur is expected to offer a high level of customer service, professionalism, and attention to detail.

A Butler is a highly trained household staff member who provides personalized service to ensure the smooth operation and comfort of a private estate or household. This role involves overseeing the home’s daily operations, managing staff, and offering high-end services, including greeting guests, managing household inventories, and ensuring the household runs seamlessly. The Butler’s focus is on luxury, efficiency, and providing exceptional experience for the household and guests.

A Private Chef is responsible for creating and preparing customized meals for individuals or families in a private household. This role involves designing personalized menus, handling all aspects of meal preparation, and ensuring the highest standards of culinary quality and service. The Private Chef works closely with the family or employer to meet their dietary preferences, special requests, and lifestyle needs, while maintaining a high level of discretion and professionalism.

A Gardener is responsible for maintaining and enhancing high-end, private gardens and estates, ensuring that the landscape reflects the sophistication and elegance of the property. This role involves expert-level horticulture skills, a keen eye for design, and attention to detail, creating pristine, beautifully landscaped grounds that meet the high expectations of wealthy homeowners or estates.

We place a wide range of household professionals including nannies, housekeepers, private chefs, estate managers, chauffeurs, personal assistants, butlers, and more. If you have a specific need, we’ll tailor our search to match it.

We specialize in professionalism, high-touch placements with a focus on trust, discretion, and long-term fit. We offer personalized service, fast turnaround, and ongoing support even after placement.

Absolutely. We provide detailed profiles and arrange interviews at your convenience—virtually or in person. You’re encouraged to ask questions and even do a trial if desired.

Yes, trial periods are available and encouraged to ensure the right match. We’ll work with you to structure a trial that fits your needs.

We offer a replacement guarantee. If the placement isn’t a fit within the guarantee period, we’ll work quickly to provide a suitable replacement.

Timelines vary based on the role and your needs, but we typically present qualified candidates within 3–10 business days. For urgent placements, expedited services are available.

Many of our candidates hold certifications (e.g., CPR, First Aid, culinary degrees) and have extensive private household experience. We can also source candidates with specialized training upon request.

Our placement fees are competitive within the luxury staffing industry. We offer transparent pricing based on the role and the type of placement (full-time, part-time, live-in, etc.). Contact us for a custom quote.

We stay in touch even after placement to ensure everything is running smoothly. Should any concerns arise, we’re here to support you with mediation, advice, or replacement if needed.

Yes! We’ll help clarify your needs and create a job description that attracts the right candidates.

While we don’t directly run the payroll, we can refer you to trusted providers. We also provide sample contracts and guidance to ensure you’re legally protected and aligned with best practices.

Once hired, candidates become your direct employees, unless otherwise arranged. We provide introduction, screening, and match – you manage ongoing employment.

Yes. We carry comprehensive business insurance including general liability, professional liability (E&O), EPLI, workers’ compensation, cyber liability, and commercial bonding.

Absolutely. We specialize in discretion and have extensive experience placing staff in homes requiring NDAs, security clearance, or HNW/UHNW-level confidentiality.

We place staff locally, nationally, and internationally for clients with multiple estates or residences. We’re based in Connecticut but serve clients worldwide.